Topic archive
Research and practical notes filed under this topic.
December 9, 2025
Artificial intelligence can help banks organize collection workflows, but it does not remove the need for accountable judgment, tested controls, or consumer protections. For APAC operations, the practical starting point is a governed use case that is reviewed against the rules of each jurisdiction where the bank, customer, data, and communication channel are located.
Read the analysisJanuary 15, 2025
An AI credit box combines documented underwriting policy with a governed model that supports eligibility, terms, and review decisions. This guide explains how to define the decision, control data and exceptions, validate performance, monitor drift, and account for federal adverse-action requirements.
Read the analysisJanuary 11, 2025
A forward flow agreement is a commercial arrangement for the recurring sale of defined receivables under agreed eligibility, pricing, delivery, and servicing terms. It can make portfolio disposition more predictable than isolated spot sales, but the parties still need to manage counterparty, data, documentation, consumer-rights, and state-law risks. This guide outlines the commercial structure and the compliance questions that should be resolved before execution.
Read the analysisFebruary 5, 2023
Creditors considering delinquent receivables have two different tools: a negotiated sale that exchanges a defined price for a transfer of rights, or a collection-agency placement that generally leaves the creditor with the account. This guide explains how to compare cash flow, control, contractual risk, data readiness, and consumer-debt compliance without assuming either option is universally superior. Published by Search Receivables, a research publication for the receivables industry edited by Jeffery Hartman.
Read the analysisApril 14, 2019
If you are contacted about an unfamiliar or older account, identify the party seeking payment before making a decision. Compare your records, the original creditor's response, any validation notice, and the account information on your credit reports, while keeping state-law and timing issues in view. Published by Search Receivables, a research publication for the receivables industry edited by Jeffery Hartman.
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